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Order Information

Our products are sold in full cases only. Cases are packed only as specified in catalog. The dimensions and weights of the products, as stated, are approximate. If there is any question regarding availability of an item, please contact your salesperson or refer to our website. Opening order must total $500.00.

General Public

We are thrilled with your interest in purchasing Knud Nielsen Company natural floral products. While we do not sell directly to the General Public, please refer to your most accessible floral wholesale and supply provider and request Knud Nielsen products by name. In addition, many of our most popular products may be searched by name and found for purchasing through online wholesalers.

Claims and Returns

Reports of damages or shortages on all shipments should be directed to your Knud Nielsen Company salesperson in a timely manner.
All shortages or damages must be noted on bill of lading upon acceptance of goods from the common carrier.
No claim will be allowed on shipments signed clear upon receipt of goods.
Knud Nielsen Company will not issue credit for shortages on shipments that are signed clear.

Return Authorization

No returned merchandise will be credited without authorization from your salesperson. A 15% restocking fee will be charged where applicable.

F.O.B. Evergreen, Alabama unless noted otherwise.

For your convenience, direct phone numbers and e-mail addresses are listed below

    Teresa Wood 888-814-1733
    Edward Robinson 888-814-1742
    Meggan Nichols 800-633-1682 (Accounts Receivable)

    Hours of Operation (Central Time)

    7:00am 4:45pm Monday Through Thursday

    7:00am 12:30pm Friday

    Closed: Saturday and Sunday